Intervención académica proactiva mediante agentes inteligentes y permanencia de estudiantes universitarios en modalidad en línea: mediación serial de la participación y el desempeño académico
DOI:
https://doi.org/10.65415/tca65x09Palabras clave:
agentes inteligentes; permanencia estudiantil; educación en línea; participación académica; analítica del aprendizajeResumen
La permanencia en la educación superior en línea depende menos de detectar el riesgo que de convertirlo, a tiempo, en apoyo pedagógico pertinente. Este artículo analiza cómo una intervención académica proactiva mediante agentes inteligentes podría incidir en la permanencia estudiantil a través de una cadena de mediación serial: participación académica y desempeño. Se realizó una revisión integrativa crítica de 30 fuentes académicas y normativas verificadas, con énfasis en publicaciones de 2022–2026, sobre analítica del aprendizaje, agentes educativos, participación, rendimiento, retención y gobernanza de inteligencia artificial. La síntesis distingue al agente proactivo del chatbot reactivo: el primero monitorea señales autorizadas del entorno virtual, identifica cambios de trayectoria, inicia apoyos contextualizados, adapta su actuación y deriva casos sensibles a tutores humanos. Los resultados conceptuales sostienen que la oportunidad y personalización de la intervención pueden estimular conductas de participación; esa participación amplía las oportunidades de aprendizaje y favorece el desempeño; y el desempeño, junto con la integración académica, reduce la intención de abandono. Se propone un modelo contrastable X→M1→M2→Y, cinco hipótesis y un esquema de implementación con supervisión humana, minimización de datos, explicabilidad y auditoría de equidad. La evidencia disponible respalda la plausibilidad del mecanismo, pero no demuestra todavía el efecto causal de la cadena completa. La contribución es una arquitectura teórica y metodológica para evaluarla longitudinalmente sin confundir predicción de riesgo con intervención efectiva
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Derechos de autor 2026 RODRIGO JOSE PAZMIÑO PEREZ, FRANCISCO PAOLO ESPINEL OBREGOSO, Yajaira Natali Luque Soriano, CRISTHIAN LEON PEREZ, ELISA FLOR GUAMAN TROYA
Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-CompartirIgual 4.0.
