Modelos de evaluación y mejora continua académica en instituciones de educación superior: una revisión sistemática de literatura
DOI:
https://doi.org/10.65415/348v9c52Palabras clave:
Modelos de evaluación, Mejora continua, Aseguramiento de la calidad, Educación superior, Acreditación, Excelencia académica, Lean Six SigmaResumen
El presente estudio analiza los modelos de evaluación y mejora continua académica en instituciones de educación superior (IES) mediante una revisión sistemática de la literatura publicada entre 2015 y 2025. Siguiendo el protocolo PRISMA, se seleccionaron 20 artículos relevantes de bases de datos como Scopus y Web of Science. El análisis cualitativo de contenido permitió identificar cuatro líneas temáticas principales: marcos de mejora continua basados en Lean y Six Sigma, acreditación y autoevaluación institucional, evaluación del desempeño y capital intelectual, y el rol de la tecnología, las políticas públicas y los contextos específicos.
Los resultados revelan una evolución desde enfoques centrados en el cumplimiento normativo hacia modelos más dinámicos, integrados y orientados a la excelencia académica y la equidad. Se evidencia que la efectividad de estos modelos depende en gran medida del contexto organizacional, cultural y político, así como del desarrollo del liderazgo académico y el capital intelectual. Asimismo, se destaca la complementariedad entre los procesos internos de mejora y los mecanismos externos de acreditación.
El estudio concluye que los enfoques híbridos que combinan rigurosidad técnica con sensibilidad contextual resultan más prometedores para lograr una mejora continua sostenible. Finalmente, se proponen implicaciones prácticas para directivos universitarios y responsables de políticas educativas, junto con recomendaciones para futuras investigaciones.
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- 2026-05-12 (2)
- 2026-05-12 (1)
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Derechos de autor 2026 Josselyne Valeria Vélez Baño, Gilbert Geomar Bravo Bustamante
Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-CompartirIgual 4.0.
